Terms of Service

Effective Date: August 13, 2024

Welcome to Medical Revenue Recovery Advocates ("MRRA"). These Terms of Service ("Terms") govern your access to and use of our website https://medicalrevenuerecoveryadvocates.com (the "Site") and the services we provide (collectively, the "Services"). By accessing or using our Site and Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

1. Acceptance of Terms

By accessing our Site or using our Services, you confirm that you have read, understood, and agree to be bound by these Terms, including any additional terms and conditions and policies referenced herein.

2. Services

Medical Revenue Recovery Advocates provides consulting services focused on medical revenue recovery, including but not limited to revenue recovery under the Federal No Surprises Act or state surprise billing legislation IDR process. The specific terms and conditions applicable to our Services may be outlined in separate agreements or engagement letters between MRRA, its partners, and the client directly.

3. Use of the Site

• Eligibility: You must be at least 18 years old to use our Site and Services.
• User Conduct: You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. You shall not engage in any conduct that restricts or inhibits any other user from using or enjoying the Site.
• Prohibited Activities: You agree not to:
  • Use the Site or Services for any unlawful purpose.
  • Attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to the Site, through hacking, password mining, or any other means.
  • Use any automated means to access the Site, including bots, spiders, or scrapers.
  • Introduce any viruses, trojans, worms, logic bombs, or other harmful material.
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.

4. Intellectual Property Rights

• Ownership: All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Medical Revenue Recovery Advocates or its licensors and is protected by copyright, trademark, and other intellectual property laws.
• License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site and Services for your personal or internal business use.
• Restrictions: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as expressly permitted by these Terms.

5. Disclaimer of Warranties

The Site and Services are provided on an "as-is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, or materials included on the Site. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

6. Limitation of Liability

To the fullest extent permitted by law, Medical Revenue Recovery Advocates, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Site or Services;
• Any conduct or content of any third party on the Site;
• Any content obtained from the Site; and
• Unauthorized access, use, or alteration of your transmissions or content.

7. Indemnification

You agree to defend, indemnify, and hold harmless Medical Revenue Recovery Advocates, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to the Site and Services;
• Your violation of any term of these Terms;
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right; or
• Any claim that your use of the Site caused damage to a third party.

8. Termination

We reserve the right, in our sole discretion, to terminate or suspend your access to the Site or Services, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

9. Governing Law

These Terms and your use of the Site and Services shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles.

10. Dispute Resolution

Any dispute arising out of or related to these Terms or your use of the Site or Services shall be resolved exclusively through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Montgomery County, Pennsylvania. You agree to waive any right to a trial by jury or to participate in a class action lawsuit.

11. Changes to Terms

We may modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on the Site. Your continued use of the Site or Services after any such changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Medical Revenue Recovery Advocates

info@medicalrevenuerecoveryadvocates.com